How do we collect your personal data
You supply this when you contact us by phone, e-mail or in writing. Some data is also collected when you use our website.
What personal data or information do we collect?
Your name, address, email address, telephone/mobile number.
Why we collect & process your personal data
To deal with your enquiry
To process your order and carry out our obligations arising under contracts between us
To administer and manage our relationship with you and notify you of any changes
To comply with applicable laws, regulations or rules
To improve our website
Sharing your information
We use a specialist contract provider for the purpose of taking card payments – SagePay. They are responsible for and have confirmed that they handle your data in a secure way.
Other than for payment we will contact you ourselves regarding your order. We do not share your information with any other organisations/ third parties for marketing, market research or commercial purposes and we do not pass on your details to other websites. We will only share your personal information where we have a legal obligation or contractual requirement to do so.
Websites put small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. This information is used to:
- Measure how you use the website, so it can be updated and improved based on your needs.
- Remembers the notifications you’ve seen so that we don’t show them to you again.
Cookies are not used to identify you personally.
How cookies are used
We use Google Analytics software to collect information about how our website is used. We do this to help make sure the site is meeting the needs of its users.
Google Analytics stores information about:
- Pages visited
- How long is spent on each page
- How the visitor got to the site
- What is clicked on while visiting the site
- General location of the user
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
We do not allow Google or any other third party to use or share our analytics data.